The stuff that I have to deal with for people is usually where they have been over charged, or continued to be charged after they changed supplier. Eir has changed quite a bit in recent years. The trackers on the vans saw a lot of lads retire early.
Good to see some acknowledgement of the issues with eir and comreg, whether anything will come of it is debatable...
Minister warns Eir it will have to address ‘shocking poor’ customer service
In an unusual intervention in Dáil, the Ceann Comhairle asks of the regulator is ‘doing its job’www.irishtimes.com
The ball rolls a little further.
ComReg condemns persistent problems with Eir
Broadband providers could be forced to deliver better standard of customer care
Make sure to put the broadband down as an agri expense, that makes it cheaper.
Same, with imagine as well. Can stream sports in hd no problem. While it's expensive it works, compared to my last supplier 3 which could go so slow it was unusable.
Ya herself signed up for now tv for 3 months and its ideal no delay in any sports matchs....
It comes out of the wifes account and I contribute sometimes so I wont be offering to pay any more towards it
Good to see some acknowledgement of the issues with eir and comreg, whether anything will come of it is debatable...
Minister warns Eir it will have to address ‘shocking poor’ customer service
In an unusual intervention in Dáil, the Ceann Comhairle asks of the regulator is ‘doing its job’
It has taken the politicians and Comreg long enough to raise the problems with Eir as it hasn't been today or yesterday that these issues have come to light and I'm quite sure that Comreg have been made aware by a sizeable number of disgruntled customers. Eir used to have a page on Boards but they shut it down because there were countless issues being raised.The ball rolls a little further.
ComReg condemns persistent problems with Eir
Broadband providers could be forced to deliver better standard of customer care
More bullshit from Eir claiming a 10 minute answer time and ring a different number, you just get hopped from menu to menu options with them.. https://www.rte.ie/news/primetime/2020/1124/1180226-eir-customer-service-complaints-broadband-phone/The ball rolls a little further.
ComReg condemns persistent problems with Eir
Broadband providers could be forced to deliver better standard of customer care
Why do people bother with Eir or is there no other option in some places?
That’s still a good speed.
Next door neighbour is a technican with eir mainly on broadband and he was giving out goodo about them.
2 or 3 months so far so good... if there where more people signed up to it now would it affect the over all speed oppose to 11 months ago when the numbers where fewer.... as the crow flys we are only a few k from the mast and the technician said we should never have bother
I'm not surprised... I had to deal with them recently to try and get fibre installed to the house. There is a pole 70 metres away from the house which the kn technician said would be no problem to connect to. They received the report and said they would enable it in the system. That is probably 3 or 4 months ago and nothing moved yet.
I have nothing with Eir but could write a book on them between talking to my neighbour and his struggle to get fibre broadband despite it passing his gate and trying to cancel a contract with Meteor who were taken over by Eir, GoMo has been mentioned as a mobile provider, its an Eir brand.
I imagine they make most of their money from people in towns and cities. They don't seem to care about helping people who live in more rural settings.
Some amount of variation there.. 135mbps cant be right and when upload is 4 times download speed at the bottom of the list, I'm 3km from a mast but a test will show it coming from Galway or Carlow.
That high result was on LTE in the nearest town.
